AI-powered collections. Faster recoveries, lower cost.

Unify digital, voice, and field collections on a single, secure platform built for India.

Predicts repayment and prioritizes high-risk accounts for action.

Omnichannel automation across voice, SMS, WhatsApp, email.

Field collections app with live tracking and instant payments.

Deployed at banks/NBFCs • Secure by design

CredCollect.ai dashboard
SOC 2 Ready
India Compliant

What changes in 90 days

Measurable improvements across every aspect of your collections operation

+25–40% higher right-party contacts

with AI skip tracing

-20–35% cost per resolution

via automation & smarter dialing

2–4x faster field recoveries

with live routing & instant payment links

Minutes to insight

with live dashboards & quality monitoring

End-to-end, AI-driven collections

Complete platform covering every stage of the collections lifecycle with intelligent automation

Predictive Intelligence

Repayment prediction, risk tagging, best-time-to-contact, and channel recommendations.

Omnichannel Automation

Orchestrate voice, SMS, WhatsApp, email with rules, SLAs, and escalations.

Advanced Dialers

Predictive, preview, power, blended; recording, compliance checks, real-time QA.

Field Collections

GPS, route optimization, offline mode, evidence capture, instant digital collections.

Flagship modules

Purpose-built solutions for every aspect of modern debt collection

TraceGenie — AI Skip Tracing

Find alternate numbers, emails, addresses, and linked contacts to boost right-party connect.

CollectOnGo — Mobile Field App

Live agent tracking, smart routing, offline mode, role-based security.

AI Voice Analytics

Transcription, AI summaries, key point extraction, sentiment, intent, abusive language detection.

Rule Engine & Risk Tagging

Automate journeys and SLAs; segment by risk for tailored outreach.

TraceGenie — AI Skip Tracing

Find alternate numbers, emails, addresses, and linked contacts to boost right-party connect.

Key Features:

  • Insights flow into campaigns and dialers automatically
  • Social media and digital footprint analysis
  • Real-time data enrichment and validation

How it works

Get started with CredCollect.ai in three simple steps

01

Connect LMS/CRM & payments

Secure APIs, quick setup, data sync

  • API-first integration with existing systems
  • Real-time data synchronization
  • Zero downtime deployment
02

Launch smart strategies

Templates for pre-due, early, mid, late-stage with dialer, digital, and field steps

  • Pre-built workflow templates
  • Customizable escalation paths
  • Multi-channel orchestration
03

Optimize with AI

Real-time analytics, QA flags, A/B tests, continuous learning

  • Performance monitoring dashboards
  • Automated optimization suggestions
  • Machine learning improvements

Security & compliance

Built for Indian regulations and enterprise security requirements

Enterprise-grade security

Encryption at rest/in transit, role-based access, audit trails

SOC 2 Type II, ISO 27001 ready

Tenant isolation, data residency options

Regulatory checks

Compliant outreach orchestration in dialer workflows

India compliance

WhatsApp Business, DLT-ready messaging, telecom norms

Compliance & Certifications

Encryption at Rest & in Transit
Tenant Isolation
Audit Trails
Data Residency Options

Built for Indian regulations and telecom norms; WhatsApp Business, DLT-ready messaging

Works with your stack

Integrate seamlessly with your existing systems and tools

LMS & CRM

Seamless data sync with your existing systems

Payment Gateways

Support for all major Indian payment providers

Communication

WhatsApp Business, SMS, Email providers

Telephony & SIP

Connect with your preferred voice infrastructure

Role-based value

Tailored solutions for every stakeholder in the collections ecosystem

Banks & Financial Institutions

Scale EMI recovery, address verification, legal coordination

NBFCs & Fintechs

Last-mile collections, compliant outreach, digital-first strategies

Collection Agencies

Workforce management, routing, recovery rates, simplified ops

Recovery & Legal Teams

Repossession, escalations, case workflows with tracking

Key Capabilities:

    Purpose-built workflows and dashboards for your specific needs

    Proof and credibility

    Trusted by leading financial institutions across India

    Trusted by industry leaders

    "Reduced bounce-to-resolution time by 32% within first quarter"
    Rajesh Kumar
    Collections Head, Leading NBFC
    32% faster resolution
    "AI skip tracing improved right-party contacts by 40%"
    Priya Sharma
    Recovery Manager, Regional Bank
    40% better reach
    "Field collection efficiency doubled with live tracking"
    Amit Patel
    Operations Director, Collection Agency
    2x field efficiency
    +45%

    Recovery rate improvement

    -28%

    Cost per account reduction

    90%

    Compliance score maintained

    Enterprise pricing

    Flexible enterprise plans for in-house, outsourced, or hybrid operations

    Tailored for your scale

    Custom pricing based on your volume, complexity, and specific requirements. No one-size-fits-all packages.

    What's included:

    • Flexible enterprise plans
    • In-house, outsourced, or hybrid operations
    • Scalable pricing based on volume
    • No setup fees or hidden costs
    • 24/7 technical support
    • Dedicated customer success manager

    Get custom pricing

    Speak with our team to understand pricing for your specific needs

    Typical response within 2 hours

    90%
    Setup in days
    24/7
    Support

    See CredCollect.ai in action

    Get a personalized demo and discover how we can transform your collections operation

    100% private
    No spam SOC2/ISO-ready platform

    Frequently asked questions

    Everything you need to know about CredCollect.ai implementation and features